Technical Specs (INS-2)

About this item

• [Superior Image Clarity with 13 Megapixel Camera] Capture crystal-clear 4K Ultra HD images with the 13 MP sensor, featuring dual-mode autofocus and macro function for precise shots as close as 10 cm.
• [Compact Design, A3-size Still/Video Capture] The compact base design saves desktop space. Utilize the multi-joint arm for A3-size still images and videos, ideal for art teaching, exhibitions, two-page spreads, and large documents.
• [Advanced Features] Includes LED lighting and anti-glare sheet for various lighting conditions. Features Dual-mode autofocus, 7-segment brightness control, and built-in microphone for optimal performance. Activate image reversal function by pressing brightness +/- buttons simultaneously.
• [Get Creative with INS-2 and Documate Software] Unleash your creativity using INS-2 with Documate software, featuring digital zoom, image annotation, hue adjustment, image rotation, video recording, and more for lively presentations and communications.
• [Highly Compatible Plug-and-Play Functionality] The INS-2 is equipped with a USB-A cable, ensuring a seamless plug-and-play experience. This versatile device effortlessly collaborates with popular webinar software such as Zoom and Google Meet, facilitating engaging remote teaching and meetings. It boasts compatibility with a range of operating systems, including Windows (7/8/10/11), Mac OS (10.13 or higher), and Chromebook (38.00 or higher).

Tech Specs

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Shipping, Return & Warranty

Shipping, Return & Warranties

Shipping

Order Processing

Orders are processed and shipped within 3 business days of receipt. Delivery times vary by location, but most orders arrive within 7 to 14 business days.

Shipping Method

We use international couriers for some shipments, depending on the destination. Once your order has been shipped, you will receive a confirmation email with a tracking number.

Shipping Fees

Shipping fees are calculated based on the total weight, dimensions, and destination of your order. The exact shipping cost will be displayed during checkout.

Note: Due to customs and courier restrictions, we currently do not ship to the following countries: Turkey, Brazil, Russia, Belarus, Ukraine.

Large Orders

We welcome bulk orders and are happy to assist you with your purchase. For orders over TWD 100,000 (USD 3,000), please contact us at sales@inswan.com for personalized service and support.

Return

Returns & Exchanges

If you are not satisfied with your purchase, you may return it for a full refund or exchange within 14 days of receiving your order. The item must be in its original condition and packaging.

Return Process

To initiate a return or exchange, please contact our customer service team at support@inswan.com to obtain a return authorization number.

• Return shipping costs: Customers are responsible for return shipping costs unless the item is defective or damaged.
• Packaging requirements: The item must be returned in its original packaging to qualify for a refund or exchange.

Refunds

Once we receive your returned item, we will inspect it to ensure it meets our return policy requirements.

• If the return is approved, we will issue a full refund to your original payment method within 30 business days.
• Deductions: The final refunded amount may be subject to handling and processing fees, which will be deducted from the total refund.

Warranty

Warranty Coverage

We offer a 1-year limited warranty for all of our products from the purchase date. The warranty covers any defects in materials or workmanship that occur during normal use of the device. However, we would respect and oblige to local regulations on warranty periods, such as the European Union's two-year guarantee.

Claim Process

If you experience any issues with your device during the warranty period, please contact our customer service team at support@inswan.com to initiate a warranty claim. You will be required to provide proof of purchase, such as a receipt or order confirmation and the device serial number.

Warranty Remedies

If we determine that the issue with your device is covered under warranty, we will repair or replace the device at no cost to you. If the device cannot be repaired or replaced, we may offer a refund or credit towards a new device.

Exclusions

The warranty does not cover any damages caused by misuse, abuse, neglect, or unauthorized modifications or repairs. The warranty also does not cover any damages caused by natural disasters, accidents, or other external factors.

Limitations of Liability

Our liability under this warranty is limited to the repair or replacement of the device, or a refund or credit towards a new device. We are not liable for any indirect, incidental, or consequential damages arising from the use of the device.

Disclaimer of Other Warranties

This warranty is the sole and exclusive warranty for our consumer electronic devices, and there are no other warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose.

Apart from the rights and responsibilities described in this section, and to the extent permitted by law, Inswan declines all liability for loss of profits, proceeds, income, value or data, or compensation for indirect damages.